A-Z OF… CYBER SECURITY ASSISTANTS
25 Sep 2018
The drive for innovation within the insurance profession is moving quickly. Insurers are investing more to ensure that people are provided with a smooth customer journey and firms are harnessing emerging technologies in an effort to improve processes for both businesses and consumers. With smart technology becoming increasingly prevalent in people’s daily lives, insurers have taken this opportunity to utilise technology to develop chat bots and smart assistants, which are able to use intuitive programming and learning capabilities to provide and gather information on customer behaviour; inform and answer questions about insurance policies; and assist people with the claims process.
Is Wetherspoons setting the bar for GDPR?
13 Jul 2017
Tim Martin, prominent Brexiteer and founder of Wetherspoons, the pub chain, is great at making the headlines when he wants to, but the news that Wetherspoons had deleted its entire customer database on purpose, was hardly picked up at all.
WannaCry virus fails to stimulate surge in Cyber insurance, according to FWD broker research
03 Jul 2017
A recent survey of 250 UK insurance broking firms, however, shows that following the attack there has surprisingly been little increase at all in the number of enquiries for Cyber insurance cover.
FWD APPOINTS NEW SENIOR ACCOUNT DIRECTOR FOR FWD RESEARCH
22 Mar 2017
FWD, the financial services specialist communications consultancy, has appointed Carole Herpin as Senior Account Director, Research
Ten minutes with our new starter Carole Herpin
21 Mar 2017
What brought you to FWD Research?
Could you share a few highlights of your CV?
What’s the most surprising qualification on your CV?
What was the most important thing you learnt in your previous job role?
Brexit vote: Brokers backing ‘Remain’ falls by 4%
09 Jun 2016
A survey of 250 UK insurance broking firms has found that attitudes towards a UK exit from the European Union are softening, with the number of brokers in favour of Brexit increasing from 22% to 26%. The survey, carried out by research and communications consultancy FWD, found over the same period between March and May 2016, the number of brokers backing the UK to remaining in the EU fell from 43% to 39%; those undecided remained unchanged at 35%.
10 MINUTES WITH OUR LATEST RECRUIT, JASMIN ATWAL
25 May 2016
Ten minutes with our new Account Executive, Jasmin AtwalWe have a new face on the PR team! Jasmin Atwal has joined us as Account Executive. We have managed to steal her away from her new duties for ten minutes to tell you a bit about her background.
“Multiple choice? It will be a breeze!”
17 Mar 2016
Account director Matthew Longbottom and account manger Leanne Tsang recently sat their CII LM2 exam. Here's how they got on...
WORLDCOM PUBLIC RELATIONS GROUP PARTNERS PRAISE STARBUCKS’ RESPONSE TO HOLIDAY CUP CONTROVERSY
20 Nov 2015
Third Installment of VOXPOPME-Powered “Issues Insights” Reviews Social Media Response to Starbucks’ Minimalistic Holiday Cup Design
FWD’s foray around Europe
16 Oct 2015
Earlier this month, three FWD staff members left their UK desks for trips to Spain and Italy to improve our relations with the media and PR industries worldwide. Cat Ommanney, Account Director, went to Madrid for a week’s exchange with our sister agency, Grupo Albión. Here’s how she got on.